AFTER SALES SERVICE
Appropriate maintenance and servicing are essential for maintaining the functionality of pumps. We will perform machinery/tool updates and part replacements due to age-related deterioration and solutions for system-wide improvements (safety, reliability, ease of operation, ease of maintenance, and upgrades) by introducing replacements and new technology that increases added value.
With pre-sales, in-sales and after-sales services included in its sales service, the company will provide thoughtful services for you at each stage! Pre-sales Service
- Exclusive technical custom service, providing professional technical consultation service.
- Adjust design plan as per customers' demands and carry out detail design in functional structure and other aspects.
- Introduce production processes and product effects of various materials to customers in detail. In-sales Service
- Review contract carefully and manufacture strictly as per requirements of materials, sizes and other process technologies.
- Implement production plan as per contract requirements and investigate and implement potential specific changes rapidly.
- Monitor production schedule regularly and report engineering project schedule to you in time.
- Cooperate actively with customers' requirements during production, perform each process well from technical and human-oriented views and provide timely and meticulous services throughout.
- Repair, return or replace any damaged product during its entire transportation process. After-Sales Service
- Adhering to the belief of “Customer first”, the company opens 24h service hot line to ensure around-the-clock service.
- In case of any quality issue during utilization, the company will designate a professional to analyze and solve the issue to ensure user’s normal working.
- In case of product quality issue (non-human factor) in the warranty period, the company takes charge of repairing and replacing and provides free maintenance and repair services.
